Customer Service Model Used By Jhs - 1189 Words

Excellence in customer service is a big phrase touted by every business owner in the United States, regardless of service offered. Jackson Health System (JHS) in Miami, FL is no stranger to how important customer service is and has become. County hospitals such as JHS are being affected like any other organization that receives money from the Centers for Medicare Medicaid Services (CMS), if not more because they receive more money from government entities then from the private insurance sector. I asked four assistant managers, searched in the intranet and internet, made quite a few phone calls, and asked my emergency room director: What is the customer service model used by JHS? I did not get a clear answer and finally my director whom paused at the question, gave me a simple response, stating the system uses HCAHPS, which stands for Hospital Consumer Assessment of Healthcare Providers and Systems, and their results to adjust our customer service practices. That is not the answ er I expected, yet that was the only real answer I received. What is HCAHPS and how is it used, and just how does this form of customer service practice affect reimbursement? I will discuss the answers to these questions and explain in detail how this large hospital organization provides excellence in customer service. According to CMS.gov (2014), HCAHPS is a customer satisfaction survey that is administered by mail, over the phone, by mail followed up by a phone call, or Active InteractiveShow MoreRelatedBusiness Analytics3015 Words   |  12 PagesHow Business Analytics can be used to gain advantage in a competitive marketplace Benefits of Business Analytics to an organization for competitive advantage A Case study of competing on analytics Conclusion Business Analytics Part 1. What Business Analytics is: The Basics Introduction Business analytics, in a nutshell, is usage of the type of data that can help one analyze a particular business situation and decide how to improve it. Instruments used for such an assessment includeRead MoreService Quality—from Definition to Measurement2015 Words   |  9 PagesService Quality— From Definition to Measurement Introduction In recent years, more and more companies start to concentrate on the quality of their products. The products could be tangible as physical goods, or intangible like the service. This article is more about the service product. Since the service has no tangible form, the service quality is difficult to measure. Businesses want to get the information about the customers’ perceptions of the service they provided. Then they need to measureRead MoreBarilla Case Study1728 Words   |  7 PagesBARILLA CASE STUDY REPORT 1. Introduction Barilla was founded in 1875 in Parma, Italy by Pietro Barilla. It used to be a small store that sold pasta and bakery products. In the 1960s, it differentiates itself from competitors by producing high quality product with noticeable packaging and marketing campaign. In the 1970s, due to the big investment for pasta plant, Barilla was in huge debt and was sold to WR Grace (a multi national firm). Followed in 1979, the Barilla brother had enough moneyRead MoreLa Perla5199 Words   |  21 PagesïÆ'Ëœ History of La Perla ïÆ'Ëœ Emilia-Romagna Region (Bologna-Modena-Regio Emilia) Major Exports ïÆ'Ëœ Building and Reinforcing the ID ïÆ'Ëœ La Perla in Bologna ïÆ'Ëœ Value Chain La Perla ïÆ'Ëœ La Perla Analysis ï‚ § Suppliers ï‚ § Buyers ï‚ § Customers †¢ Evolution of Customers and Trends †¢ Customer Target per Region ïÆ'Ëœ SWOT analysis of La Perla ïÆ'Ëœ SWOT analysis of BREM ïÆ'Ëœ La Perla and Economic Environment ïÆ'Ëœ Competition ïÆ'Ëœ New Media and Technology ïÆ'Ëœ Drivers in of Change in the Fashion Industry ïÆ'Ëœ Ageing and EconomicRead MoreFast Foods : Fast Food Consumption2960 Words   |  12 Pagesto buy for infrequent or totally different drinks. Among the 51.5 million visits to nutrient diners, just twenty a million place product for feeding in, whereas the majority of visits area unit for moveable meals. (Broussard BA, Johnson the, Himes JH, Tale M, Fechner R, Hauck F, Bachman-Carter K, Hayes J, Froehlich K, Gray N, Val means) Rapid meals are sanely priced and practical because of fill by hand upwards once on the run. despite the simple fact that you need to not become chargeable for connectRead MoreWhat Is Segmentation, Targeting and Positioning4751 Words   |  20 Pagesthe product and the marketing effort to meet customer or user demands†. Everyone is prepared to purchase products and services (depending on their financial status) as long as the products or services meet a particular need or desire. As Wright (2004) suggests, segmentation is thus the ability to divide the markets into groups, or clusters, of customers based upon realistic and meaningful criteria so as to offer clear, targeted benefits to every customer. Kotler (2000) suggests that market segmentationRead MoreDissertation-Viral Marketing27075 Words   |  109 PagesImprovements in hardware and software technologies like high speed internet, cloud computing, smaller and faster chips, have made social networking and mobile devices ubiquitous, which has in turn created a huge opportunity in digital products and services market. Marketers, in trying to use traditional word-of-mouth marketing concepts online for - aka viral marketing – for their digital products are realising that there is the potential of exponential growth that can be achieved very quickly and veryRead MoreE Commerce Of Travel Industry2210 Words   |  9 Pagesindustry and its competitive advantages for increasing business online. Key benefits of e-Commerce E-Commerce has boosted online business in every sector. It is more powerful and efficient as compared to traditional methods of doing business. It makes customer and seller active participants, no geographical boundaries both for buyers or sellers, saves time cost, information related with time or cost is transparent with buyers , data richness in form of audio, video or animations, interactions with usersRead More‘ Bull-Whip Effect. Causes Impact. How Can Improved It Support Reduce Bullwhip Effect3834 Words   |  16 Pagessupply chain. IT solutions are discussed for the same. 2. Supply Chain and Bullwhip Effect: As per S.Chopra, P.Meindl, A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. Sale of good involves series of operations. Consider a customer walking in pharmacy to purchase paracetamol tablet. The supply chain starts from need of customer’s need. Pharmacy stocks inventory based on demand for it. The pharmacy stores inventory in warehouse and transportsRead MoreBranding Satisfaction in the Airline Industry: a Comparative Study of Malaysia Airlines and Air Asia10409 Words   |  42 Pagesdifferentiating the superiority of products or services over others. This is an exploratory study examining the differences in brand satisfaction between Malaysian Airlines (full service airlines) and Air Asia (low cost airlines) in Malaysia. 350 usable questionnaires were obtained from respondents in the two main airlines terminals in Kuala Lumpur. Exploratory factor analysis revealed seven brand satisfaction dimensions which are tangib les, price, core service, reputation, publicity, word-of-mouth, and

Cultural Environment Of International Business Essay

Cultural Environment of International Business Vanda Mallo Keiser University Abstract Understanding the management role relative to cultural influences is critical for today’s managers who want to interact proficiently across borders. One important concept which provides insight into the idea of intercultural aptitude is the notion of â€Å"mindfulness† or the ability to interact with others from different cultures. Managers must become more culturally sensitive since diversity in the workplace is now the norm in most major organizations. Intercultural relationships with business prospects, clients and workforce have the potential for positive and negative outcomes, and to better understand why and how these relationships can lead to positive outcomes, managers must recognize that employees’ perceptions of culture diversity may differ within the organization, and become the mediators of such relationships. By accepting the importance of intercultural relationships, an international business manager will be better positioned to handle the impact o f intercultural relationships, relative to international business and the role that they play. Cultural Environment of International Business Understanding culture and its many nuances is a critical part of the management process. Cultural knowledge must be identified, developed and taught to current and future managers so that they may be accountable to creating a diverse and inclusive work environment. In manyShow MoreRelatedUnit 39 - International Business1099 Words   |  5 PagesUnit 39 – International Business Scenario You are employed by the local Business Development Agency and have been asked to independently research international business in relation to an international case study business of your choice. From your research you are required to put together a research report document which can be used to assist businesses who are considering trading internationally. Your work should be a result of your own independent research and contain references throughoutRead MoreInternational Human Resource Management : Understanding The Cultural Environment1257 Words   |  6 Pagesmore critical for international Human Resource Management: understanding the cultural environment or understanding the political and legal environment? Why? Include key terms and concepts from the textbook. While there are many various global issues that affect the International Human Resource Management to run efficiently, there are two key concepts that play a major role in understanding how to approach them with cohesive and a well coherent strategy; they are the International Human RecourseRead MoreCultural and Linguistic Differentiations1419 Words   |  6 Pagescommunication between people and places has boosted many companies to expand in other countries. Yet, cultural and linguistic differentiations are the most sustainable features companies need to take under consideration, in a strategic planning of setting up abroad. A firm needs to become progressively more aware of the foreign cultures when aiming in a successful future in an international business environment. Attitudes towards work and material possessions, entrepreneurship, willingness to accept riskRead MorePolitical Factors That Affect International Business1020 Words   |  5 PagesWhile Global businesses operat e in overseas markets there is often a risk, the risk is referred to as political environment risk, and these factors can facilitate or hinder business operation. Some of the political factors that affect international business include† (Justin Ervin. Zachary Smith A.2008). One significant political environmental factor that influences international business operation is trade agreements. Countries frequently enter into trade treaties to further facilitate trade betweenRead MoreCase Study : Cultural Human Resource Management1361 Words   |  6 Pagescross- cultural human resource management Introduction Cultural issues in business are a phenomenon born by globalization of the market where companies invest in a foreign country to bring the culture of the host country and the company’s culture into contact. The market today is defined by global market that permits sharing of customers worldwide. However, during fierce competition, the market winners become the companies that who understand the Chinese culture. Therefore, cultural human resourceRead MoreEssay about Report on Cross-Cultural Management1127 Words   |  5 PagesPerspective vii. Summary viii. Bibliography Executive Summary This paper is a report on cross-cultural management, with the issues related to cross-cultural management being discussed in the paper. Additionally, the report has produced the future way of cross-cultural management, including how it can be improved in offices relying much on this strategic approach. â€Æ' Diversity of Cross-Cultural Management Introduction In the beginning of globalization, organizations have started redefiningRead MoreImportance of Cross Cultural Communications1209 Words   |  5 PagesEffective cross-cultural communication is one of the most important issues dealt with in business, particularly when a firm operates at an international level. Communication is a process with three key elements, which includes a source, an audience, and a channel. Communication derived from businesses will have listeners that include, but are not limited to customers, employees, suppliers, and the community (Caddy et al.). These listeners contribute to the success of a firm, which is why there isRead MoreMultinational Companies : An Organization Essay1536 Words   |  7 Pagesorganisational, local, and international management, thus, to be able to success the weakness and strength of the company must recognize to determine their capabilities before the management can proceed to international. It is very important for the multinational companies to increase the product life cycle for growing capabilities and to expand from domestic to globalization. However, many of multinational companies will be facing different dilemmas and obstacles towards to international market. AdditionallyRead MoreGlobal Business Challenges Of New Zealand Essay1112 Words   |  5 PagesGlobal Business Challenges Businesses competing in New Zealand and in the global arena, have to face many challenges in order to be successful. There is a vast range of challenges that businesses have to face which are considered, the major business challenges. These challenges can be faced by firms operating in New Zealand and firms that are operating on a global scale. Listed are some of these challenges. Business challenges: †¢ Cultural Sensitivity †¢ Environmental Sustainability †¢ GlobalisationRead MoreWhy Culture Matters Within International Business1076 Words   |  5 PagesWhy culture matters in International Business The purpose of this memo is to explain why culture matters in International Business and to give you some background information on culture and how this can improve the business once it is expanded abroad. According to Cavusgil, knight, Riesenberger(2014), â€Å"Culture is the learned, shared and lasting orientation patterns in a society. People demonstrate their culture through values, ideas, attitudes, behaviors, and symbolsâ€Å"(p.82). The culture

Three Goals Essay Research Paper Life is free essay sample

Three Goals Essay, Research Paper Life is a uninterrupted journey. So far, my journey has been a pursuit to carry through felicity, a hunt for cognition and a yearning for wealth. Throughout the old ages, I have been in chase of these ends. What I have achieved is simply the tip of the iceberg compared to my dreams, but the passions that drive me will non discontinue until they have been satisfied. Happiness is the kernel of all my ends. Without felicity, there is no significance to life! It is like being entirely in the rain. A cloud of sadness bents over you like a expletive that will non travel off. Happiness is being with your friends. It is the feeling when person gives you a assisting manus when you fall, or a rap in the dorsum when you win. It is besides the feeling of love: the heat that you feel when you hold the one you love in your weaponries. We will write a custom essay sample on Three Goals Essay Research Paper Life is or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Happiness is non something that can be achieved easy ; it requires love and honor, commiseration and pride and compassion and forfeit. Knowledge is besides something that is non achieved easy. The hunt for cognition has ever driven me bec ause human sort knows merely so small about the things that surrounds them. I wish to unveil secrets, do the unachievable, and see the universe no 1 else sees. These dreams are non easy accomplishable, but with each measure I take, they become one measure closer, and life becomes more fulfilling. Wealth on the other manus, is non something that fulfills your mental aspirations. It is more of a physical object. It is the footing of all minutess that take topographic point in this modern universe. There are many things that money can non purchase, but for everything else, it is an indispensable thing that can do life a batch easier. It automatically gives you power and regard. It can better your life style. You do non necessitate to worry about money, or anything that requires money. You have more clip to follow your dreams, and to be with your loved 1s. This is what wealth can convey you. These are my dreams. They will all play a different function in my life, and non all of them I can accomplish. But the sum of attempt I put Forth to accomplish them will be equal to the sum I shall have. There will be no sorrow.

Szabist Essay Example

Szabist Essay Service offering And Variety Augmenting the Core Product: The shostack’s molecular model can help identify the tangible and intangible elements involved in service industry. For Szabist the intangible element includes the knowledge they provide to a student in different fields for example BBA, media sciences etc. The grooming of personality, to work in teams, the education which is the core product of Szabist. The tangible element includes the degree provided by Szabist. Nature of Service Offering: Core Product: The core product Szabist provide is quality education. Supplementary Service: The supplementary service Szabist includes extra-curricular activities such as computer labs, libraries, sports room, the societies and affiliation to foreign universities. Delivery Process: Szabist delivery process is through the faculty they hire for providing quality education. The documentation of all the records of student all over the time period till they are studying. The Flower of Service: Information Clearance Classes Degree Education Consultation Fees Submission The flower’s petals are the supplementary service shown in the clockwise pattern in which they are often encountered by customers. Information: When a student comes in for admission they are provided with the admission form and guided about the procedure through which they can join Szabist. Consultation: The student can consult in which program they fit the most and what are the requirement criteria for that particular program. Fees Submission: Once the student went through the admission process they are asked to submit their fees beforehand. We will write a custom essay sample on Szabist specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Szabist specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Szabist specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Classes: The classes are conducted on daily basis for whatever program a student is rolled in. Clearance: Once the student completes his/her credit hours criteria all payments are settled between the student and Szabist before the degree is granted. Degree: Degree is awarded by Szabist to the successful candidate who completes his/her course requirement. The Service Product mix: Width: Graduate Programs EMBA, MBA, MS (Computing), MS (Media Sciences), MS (Management Sciences), MS (Social Sciences Economics) and Ph. D. Undergrad Programs BBA, BABS, BS (Computing), BS (Media Sciences), BS (Social Sciences), BE Mechatronics, Biosciences and LLB. Length: The total number of courses offered by Szabist. Depth: EMBA SZABIST offers a two years EMBA degree for the executives and the middle/level managers who strive for excellence and greater challenges in their professional life. The EMBA is a two years program spread over six semesters and consists of 66 credit hours. 20 courses, 1 Business Project (3 credits) and 1 Research Project (3 credits) are required to graduate. Maximum time limit to complete the EMBA degree is five years. MBA SZABIST offers MBA degree in the specialized fields of Management, Human Resource Management (HRM), Marketing, Finance, Supply Chain Management, Islamic Banking, MIS and Economic Policy Management. Both MBA (Day) and MBA (Evening) programs are offered. For students with a 4-year BBA degree, the duration of the MBA Program is 1. 5 years. 10 MBA courses (30 credits) and a research project (6 credits) are needed to graduate. Students are also required to complete a 6-week internship. The maximum duration to complete this degree is 5 years. For students with a 4-year non BBA degree / relevant degree, the duration of the MBA program is 2 to 2. 5 years. 24 courses (72 credits) are needed to graduate. Students are also required to complete a 6-week internship and clear the SZABIST comprehensive exam. The maximum duration to complete this degree is 5 years. For students with a 2 to 3 year undergraduate degree the duration of the MBA program is 3 to 3. 5 years. 30 courses (90 credits) are needed to graduate. Students are also required to complete a 6-week internship and clear the SZABIST comprehensive exam. The maximum duration to complete this degree is 5 years. MS (Computing) SZABIST offers MS degree with majors in Information Technology, Software Engineering and Computer Sciences. The MS is an evening program only and consists of 8 courses and a Thesis / Research Project / Course Work. For students with a 4 year BS or 2 year MCS degree, the MS is a two year program. 9 MS courses and Thesis/ Research Project/Course Work are needed to graduate (33 credit hours). For students with a 4 year professional degree (BE, MSc etc. ), the MS Program is a two year program. Deficiency conversion courses and 9 MS courses and Thesis/Research Project/Course Work are needed to graduate (33 credit hours +18 credit hours of deficiency courses. ) For students with a 3 year BCS degree, the MS Program is a three year program. One year of deficiency conversion courses and 9 MS courses and Thesis or Research Project are needed to graduate (33 credit hours + 30 credit hours of deficiency courses. ) The maximum time limit to complete the MS degree is five years. MS (Media Sciences) SZABIST offers the MS Media Sciences degree. The MS Media Sciences is an evening program only and consists of 8 courses and a Thesis. For students with a 4-year BS Media Sciences or relevant Bachelors or Masters degree, the MS Program is 1. 5 years. 8 MS courses (24 credits) and a thesis (6 credits) are needed to graduate. Students are also required to complete a 6-week internship. The maximum duration to complete this degree is 5 years. For students with a 4-year non-relevant Bachelors or Master degree, the duration of the MS program is 2 to 2. 5 years. 24 courses (72 credits) are needed to graduate. Students are also required to complete a 6-week internship and clear the SZABIST comprehensive exam. The maximum duration to complete this degree is 5 years. For students with a 2 to 3 year undergraduate degree, the duration of the MS program is 3 to 3. 5 years. 30 courses (90 credits) are needed to graduate. Students are also required to complete a 6-weeks internship and clear the SZABIST comprehensive exam. The maximum duration to complete this degree is 5 years MS (Management Sciences) SZABIST offers the fifth year MS degree in the specialized fields of Management, Human Resource Management (HRM), Marketing, Finance and IT (MIS/ E-Business). The MS program is an evening program only and consists of 8/10 courses and/or Thesis (30 credits). The maximum time limit to complete the MS degree is five years. MS (Social Sciences Economics) SZABIST offers the fifth year MS degree in Social Sciences Economics with majors in Psychology, Sociology, International Relation, Political Science, Economics, Media Studies, Education, Public Administration, NGO Management, Gender Studies, Philosophy, Law Human Rights and Public Policy. The MS Program is an evening program only and consists of 8/10 courses and/or a Thesis/ Independent Studies (30 credit hours). Ph. D. SZABIST offers the Ph. D. degree in Management Sciences, Computing and Social Sciences Economics that can be completed during the evenings in two years after the MS / MBA degree. 6 Ph. D. courses and a dissertation are required to graduate. A total of 48 credit hours must be completed. For candidates with a 4 year professional (BBA / BS / BE / MBA / MCS / MSc / MA) degree, the Ph. D. Program is a three year 78 credit hours program. MS degree (30 credits) must first be successfully completed. In Management Sciences, specializations include Organizational Structure, Human Resource Management Development, and International Business Strategy Development, e-Business Strategy, Leadership, Corporate Restructuring, Corporate Ethics Governance, Advanced Financial Management, Marketing Communication and Not-for-Profit Management. In Computing, specializations include Database Management Systems, Data Warehousing Mining, Networking Communication, Business Intelligence, Process Modeling, Telecommunication, Mobile Communication, Mobile Computing, Technology Management, Artificial Intelligence, Software Engineering, Agent Systems, Speech Recognition, Multimedia HCI Systems and e-Business, Mechatronics and Machine Vision Image Processing. In Social Sciences Economics, specializations include Economics, International Relations, Political Science, Media Studies, Education, Public Administration, NGO Management, Gender Studies, Philosophy, Psychology, Sociology, Law Human Rights and Public Policy. The total time to earn a Ph. D. degree after a four-year university degree is a minimum of three years to a maximum of seven years. BBA SZABIST offers a four year (eight semesters) BBA degree program with majors in Management, Marketing, Finance, and IT. The BBA Program is essentially a day program and consists of 46 courses and a thesis (six courses per semester) with a total of 144 credit hours (all electives and certain courses may be offered in the evening) and an Internship. The maximum time limit to complete the BBA degree is seven years. BABS SZABIST offers the 3 years BA (Hons) Business Studies of the University of Wales, Newport, UK. Students can earn BABS, UK, and Degree after completing two years of study at SZABIST and one year at Newport, UK, through an articulation agreement. Students aiming for a UK degree can join this programme and save 2 years UK cost. Two years study at SZABIST is fully mapped and matched with University of Wales BA (Hons) Business Studies curriculum. Please refer to separate SZABIST brochure for details of this program. BS (Computing) SZABIST offers a four year (eight semesters) BS (Computing) degree with majors in Information Technology, Telecommunications, Software Engineering and Computer Sciences. The BS Program is essentially a day program and consists of 40 courses (six courses per semester) with a total of 130 credit hours (all electives and certain courses may be offered in the evening), Internship and the passing of the comprehensive exam. The maximum time limit to complete the BS degree is seven years. BS (Media Sciences) SZABIST offers a four year (eight semesters) BS (Media Sciences) degree with majors in Production and Advertising. The BS Program is essentially a day program and consists of 46 courses a thesis (six courses per semester) with a total of 144 credit hours (all electives and certain courses may be offered in the evening), and an Internship. The maximum time limit to complete the BS degree is seven years. BS (Social Sciences) SZABIST offers a four your (eight semesters) BS (Social Sciences) degree with majors in Psychology, Sociology, Economics, Political Sciences and International Relations. BS Program is essentially a day program and consists of 48 courses (six courses per semester) with a total of 144 credit hours, Internship and the passing of the Comprehensive Exam. The maximum time limit to complete the BS degree is seven years. BE Mechatronics SZABIST offers a four year (eight semesters) BE (Mechatronics Engineering). The BE program is essentially a day program and consists of 43 courses (five or six courses per semester) with a total of 142 credit hours (all electives and certain courses may be offered in the evening), Internship and the passing of the comprehensive exam . The maximum time limit to complete the BE degree is seven years. Biosciences BS Biosciences at SZABIST is a four year program spread over 8 semesters and consists of 135 credit hours of teaching, 44 courses, internship of at least six weeks, and research project are needed to graduat LLB SZABIST offers the LLB University of London International Programmes This is an evening program and can be completed in three years. The University of London, UK will award the LLB degree. Please refer to the separate SZABIST brochure and to the University of London web site. www. londoninternational. ac. uk for details of this program. Reference: http://khi. szabist. edu. pk/programs

Definition and Examples of Therapeutic Metaphor

Definition and Examples of Therapeutic Metaphor Definition A therapeutic metaphor is a  metaphor (or figurative comparison) used by a therapist to assist a client in the process of personal transformation, healing, and growth. Joseph Campbell attributed the broad appeal of metaphor to its inherent ability to establish or recognize connections, especially those connections that exist between emotions and past events (​The Power of Myth, 1988). In the book Imagery and Verbal Process (1979), Allan Paivio metaphorically characterized a therapeutic metaphor as a solar eclipse that hides the object of study and at the same time reveals some of its most salient and interesting characteristics when viewed through the right telescope. See Examples and Observations below. Also see: Thirteen Ways of Looking at a MetaphorWhat Is a Metaphor? Examples and Observations Where description is the main function of a literary metaphor, altering, reinterpreting, and reframing are the main goals of the therapeutic metaphor. In order to achieve these, the therapeutic metaphor must evoke both the imagistic familiarity of the literary metaphor and a relational familiarity based on a sense of personal experience. The story itselfthe characters, events, and settingsmust speak to the common life experience of those listening, and it must do so in language that is familiar. An example from a modern fairy tale might be The Wizard of Oz (Baum, 1900), which functions as a metaphor for the common theme of searching for magical solutions somewhere outside the self. The image of a wicked witch, a good witch, a tinman, scarecrow, lion, and wizard all depict aspects of the listeners experience as mirrored in Dorothy.(Joyce C. Mills and R. J. Crowley, Therapeutic Metaphors for Children and the Child Within. Psychology Press, 2001) Extended Metaphors[T]herapists can corro borate the aptness of a metaphor [by helping to] construct a chain, to assist in weaving an elaborate web of correspondences that tease out additional ramifications and add new dimensions. Rather than presenting metaphors of their choosing, therapists can try to emphasize the raw material presented by clients, and, if possible, use the lead established by them to spin out further connections. In this fourth manner, they can exploit a natural aspect of language, lexico-semantic cohesion, as a strategy to densely layer semantic associations in jointly constructed extended metaphor.(Kathleen Ferrara, Therapeutic Ways With Words. Oxford University Press, 1994) The Power of Storytelling[T]he concept of therapeutic story-telling . . . [emphasizes] the power of metaphor to slip past the defences of the conscious mind.Such practitioners have little acquaintance with literary historyotherwise they would surely have recognized that their therapeutic metaphor amounts to little more than a relabelling of the time-honoured genres of allegory and fable. What is new is their highly individualised focus. Therapeutic stories, they maintain, must be constructed specifically to suit the emotional dynamics of individuals.(Hugh Crago, Bibliotherapy and Psychology. International Companion Encyclopedia of Childrens Literature, 2nd ed., edited by Peter Hunt. Routledge, 2004)

The Negative Impact of Tourism Due to Increased Globalization Essay

The Negative Impact of Tourism Due to Increased Globalization - Essay Example It is essential and even necessary to communicate and reach out to the rest of the world as an isolated country can never flourish and keep pace with the rapidly moving world. Japan is an evident example of this case as it had kept itself apart from the rest of the world for many years, not even allowing trade and business with other nations. Japan's isolation policy was fully implemented by Tokugawa Iemitsu, the grandson of Ievasu and Shogun from 1623 to 1641. For over a hundred years, it retained its secluded position, cut off from the rest of the world, but then, after the Tokugawa government fell, it realized the importance of interconnectivity and globalization (Richie and Reischauer 1994). Now Japan is the home of technology; it is a pioneer in various novelties, most of them related to the information technology and better ways of communication and connectivity. Through globalization the economies of all countries are being rapidly integrated. One method of achieving globaliza tion is through tourism. It especially helps in the cultural interaction of one nation to another as well as a source of revenue generation. Tourism is the commercial organization of traveling for recreation and the sum of relationships resulting from the interaction between the tourists, local government, business suppliers, host communities etc. Tourism plays a vital role in the strengthening of a country's economy as it generates an immense amount of revenue for the government of the county. Local businesses also thrive due to tourism and the tourism industry offers various jobs, which ultimately results in high rates of employment. These are a few positive aspects of tourism but where it is earning net national benefits, it is also responsible for its negative impact on the country's image and economy. Tourism is the world's number one export earner, but with its advantages come the negative aspects and disadvantages. Underdeveloped and developed countries want to promote touris m because it is a good industry for revenue generation, but more than often these are not as beneficial or promising as they sound. The major reason for this is the large transfer of money from the host country and the exclusion of local businesses and products. The tourism industry results in inbound country expenses, as the tourists that come to visit the local community or the host country bring foreign exchange revenues with them mostly in the form of liquid cash, taxes, expanses etc. from their home country. These inbound expenses are usually in the form of destination specific expenses as the tourist require lodging and food facilities on their vacation trips. The foreign revenue which is supposed to help the host country economically results in having unfavorable effects on the host community because of certain hidden costs. These hidden costs are more applicable in developing and underdeveloped countries as most of the foreign revenues which come in the host country through tourists leave through leakages. Even though the revenues are retained by destination specific expenses, estimates show that nearly 80% of them are leaked back to the home country of the tourists, the inbound country expenses are basically the destination specific expenses which the tourists spend on their vacation residence and culinary expenses along with the

The Automobile Industry in the Early 1900s Essay

The Automobile Industry in the Early 1900s - Essay Example Nonetheless, the automobile continues its role of an everyday necessity in developing countries and in the third world. As the Economist states the current situation: The car industry makes nearly 60 million cars and trucks every year and employs millions of people around the world. Products are responsible for almost half the world’s oil consumption and their manufacture uses up nearly half the world’s annual output of glass and rubber and 15% of steel. The car industry is the epitome of mass production, mass marketing and mass consumption involving some of the strongest brands in the world. However, in America, Europe and Japan, where over 80% of the world’s cars and trucks are sold, the industry has been running out of growth (The Economist, 2004). Despite the fact that the earlier inventions of the automobile were done in Europe, the city of Detroit in the United States played an important role in the evolution of the automobile industry. Since as early as the 1920’s Detroit has been called â€Å"The Motor City† in acknowledgement of the historical milestones and current achievements it has had in this regard. Although Henry Ford is well known for greatly adapting the assembly line to change how the car was made, the concept was invented by Oldsmobile pioneer Ransome Olds. Ford took that basic concept and improved on it by adding a conveyor belt, and with it, efficiency and mass production took place. At the turn of the century, cars were being invented and produced in a very small-scale manner, many of which took place in backyards of homes mostly in Europe and in US states such as Michigan. In 2000, Wibbeling and Heng describe the period thus: The beginning of the automobile industry was characterized by craft production. The organizations were extremely decentralized and many of the skilled craftsmen were their own bosses, service as independent contractors within a plant. This mode of